Aetna

Though its Medicaid contract is still at stake, Aetna Better Health is making progress, Kansas lawmakers and state regulators said this week. 

“There has been a good response from them,” Kansas Secretary of Health and Environment Lee Norman told a panel of lawmakers Tuesday.

TOPEKA, Kansas — Dozens of primarily elderly or disabled Kansans lost their Medicaid coverage because of errors made by Aetna. Staff at the state health department discovered the problem, restored their insurance and stopped further cancellations.

Months later, state workers are still double-checking the work of Aetna Better Health — one of the three companies that helps run the state’s privatized Medicaid system — while Aetna puts together a permanent fix.

Aetna Better Health is struggling to keep its Medicaid contract with KanCare, to the point that state officials found fault with Aetna’s recent plan to improve services.

But Kansas lawmakers had two words this week for the company: Keep trying.

TOPEKA — Aetna is bringing in new leadership to run its Medicaid operations in Kansas after chronic complaints from hospitals and others put it at risk of losing its contract.

The Kansas Department of Health and Environment confirmed Friday that Aetna Better Health of Kansas CEO Keith Wisdom is no longer in that role. But the insurer declined to answer questions about whether it had replaced Wisdom.

TOPEKA ― Aetna remains in hot water with the state of Kansas, which recently threatened to cancel the company’s Medicaid contract.

TOPEKA ― State officials have told one of the key players in Kansas’ privatized Medicaid system that it stands in danger of getting fired for not living up to its contract.

Aetna Better Health has until Wednesday to tell state officials how it is addressing chronic complaints about delayed payments to hospitals and other problems.

A formal letter from the state to Aetna says failure to fix the problems so far means the company’s contract “is in jeopardy of being terminated for cause.”

Public Hearing On Aetna Purchase Of Coventry

Oct 26, 2012

Kansans will get a chance to comment November 5th on insurance provider Aetna's proposal to buy Coventry Health Care.