Overland Park-Based Sprint Will Pay The FCC $7.5 Million In Do-Not-Call List Settlement

May 20, 2014

The Federal Communications Commission said Monday that Sprint Corp. will pay $7.5 million in the largest Do-Not-Call settlement to date, for failing to honor customer requests to opt out of phone and text marketing communications. 

Credit Wikimedia Commons

The FCC said Monday that Sprint will also put a two-year plan in place to make sure it complies with commission requirements. The settlement follows one in 2011 in which Sprint paid $400,000 for complaints that it made telemarketing calls to customers who had requested to be placed on the company's Do-Not-Call list. 

Sprint Corp. says the issues with Do Not Call were due to "technical and inadvertent human errors," which the company reported to the FCC. The Overland Park-based company also says that it has made "significant" capital investments to improve its Do Not Call/text oversight and compliance.

Since 2003, Americans have been able to opt out of receiving most telemarketing calls by putting their phone numbers on the National Do-Not-Call Registry. Consumers can register their phone numbers on the Do-Not- Call registry for free, and they will remain on the list until the consumer removes them or discontinues service.